Last Updated: October 6, 2025
Last Updated: October 1, 2025
This US State Supplement provides additional information for residents of California, Connecticut, Colorado, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia.
If you are a resident of one of these states, you have certain rights as specified under state law, which you can exercise at our Privacy Center. Our Privacy Policy details what Information we collect about you, including Information considered "personal information" or "personal data" under applicable privacy laws, the sources of that Information, the purposes of use and disclosure, and the categories of third parties that may receive that Information.
If you are an adult using our Services, please read this Supplement in combination with our Privacy Policy for a complete understanding of how we collect, use, and share your personal information or personal data. If you are a child using our Services, or a parent or guardian of such a child, please read this Supplement in combination with our Children's Privacy Policy, which describes how we collect, use, and share personal information or personal data about children.
We will use the term "personal information" below. Any capitalized terms not defined in this Supplement are defined in the Privacy Policy or the Children's Privacy Policy, as applicable.
In accordance with applicable law, your rights as specified under state law may include the following:
Upon your request, we will delete the personal information we have collected from you, subject to certain legally permissible exceptions.
You have the right to ask us to confirm whether we process your personal information (including, where required under applicable law, information about third parties to whom we disclose personal information), to provide more information about how we process and disclose personal information, and for a copy of the personal information we maintain about you.
You have a right to request that we correct inaccurate personal information about you. We also encourage you to check the settings in our apps and websites. Some personal information can be directly changed or corrected by you.
You can tell us not to sell your personal information according to applicable law. We do not sell personal information of individuals we know to be children as defined by applicable law.
You can ask us not to use or disclose your personal information for targeted advertising. Even if you opt out of targeted advertising, we will continue to collect and use data for other purposes. We do not use or disclose for targeted advertising for personal information of individuals we know to be children as defined by applicable law.
You can tell us not to "sell" your personal information or limit the use of your personal information for targeted advertising by visiting our Data Sell and Share Opt-out page or clicking the "Do Not Sell or Share My Personal Information" link in the footers of our websites or settings menus of our apps. Our Services also respond to Global Privacy Control signals where appropriate.
We do not use or disclose personal information for profiling in furtherance of decisions that produce legal or similarly significant effects on you without either your explicit consent or where otherwise permitted by applicable law.
Visit our Privacy Center to exercise your rights specified under your state's laws. You can also contact us toll free at 1-866-324-3637 or TTY: use 711 and an agent will assist you with submitting a request.
When you submit a request, we will usually ask you to provide an email address to verify your identity and prevent fraud. You may also designate an authorized agent to submit a request on your behalf. Depending on the nature of the request, we may authenticate the request, such as by requiring a signed written permission from you that authorizes the agent to act on your behalf. A valid power of attorney will constitute signed written permission, but you are not required to obtain a power of attorney to use an authorized agent.
If you are the parent or guardian of a minor child, you may also submit a request on behalf of your child. In that event, we will ask you to provide your child's email address and to submit a signed form authorizing us to proceed with the request regarding your child's personal information.
If we deny your request or cannot fulfill it, you may appeal our decision by contacting us via Concierge@HandldHome.com to ask us to review your request again. Your email should include "Appeal" in the subject line.
You have the right not to receive discriminatory treatment if you exercise any of the rights explained in this US State Supplement.
Below are several additional California-specific disclosures and metrics provided in accordance with California law.
In the last 12 months, we collected the following categories of personal information:
We collect personal information from you and from the following categories of sources:
In the past 12 months, we may have disclosed for business purposes each of the categories of personal information listed above to the following categories of third parties:
California law defines the term "sale" very broadly. It includes the disclosure of personal information in exchange for anything of value. The term "sharing" is defined as disclosure of personal information for personalized advertising which is based on a consumer's information obtained from the consumer's activity across non-affiliated websites.
Applying these definitions, we may have sold or shared the following categories of personal information in the past 12 months:
In the past 12 months, we have sold or shared each of the categories of personal information listed above to:
We do not "share" or "sell" with third parties who are not acting on our behalf the personal information of individuals we know to be children as defined by applicable law.
If you are a California resident, you can tell us not to "sell" or "share" (as defined under California law) your personal information by visiting our Data Sell and Share Opt-out page or clicking the "Do Not Sell or Share My Personal Information" link in the footers of our websites or settings menus of our apps. Our Services also respond to Global Privacy Control signals where appropriate.
If you are a California resident, you can ask to receive the categories of your personal information that we have collected, used, disclosed, sold, and shared; the categories of sources from which we have collected your personal information; our purposes for collecting, selling, or sharing your personal information; the categories of personal information we have disclosed or sold; and the categories of third parties to whom we disclosed or sold your personal information.
We do not use or disclose "sensitive personal information" (as defined under California law) in any way that would require us to provide an opt-out opportunity under California law.
We retain personal information we collect only for so long as reasonably needed to fulfill the purposes for which we collected it. We use reasonable business criteria to establish retention periods for personal information. For example, if you register on our Services, we will store your personal information for as long as needed to maintain your account, fulfill your requests, enforce any applicable terms that govern your use of the Services, maintain appropriate records of the above, or as otherwise required by law.
If you are a registered user of one of our Services, and you are under 18 years of age, you may have the right to request removal of content or personal information posted on our Services. To request this removal, you may contact us at Concierge@HandldHome.com. Please note that we cannot completely prevent further use or disclosure of that content or information by others once you have shared it in a publicly available forum.
Please visit our CCPA Metrics Reporting page for metrics for the previous calendar year of the number of access, correction, deletion, and Do Not Sell or Share requests we received, the number fulfilled in whole or in part, and the number denied as well as the average number of days in which we substantively responded.
Mobile information or text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
From time to time, we may update this US State Supplement. If there are material changes made to this State Supplement, we will provide our users with additional notice. We encourage you to periodically check back and review this Supplement so that you are up to date.
If you have any questions about this US State Supplement, you can contact us at:
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